Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the services of BoundAries Leather operated by Sabine “Ariss” Grutter aka BoundAries Leather (“us”, “we”, or “our”).
Your access to and use of BoundAries Leather is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who wish to access or use our services.
By entering a project with BoundAries Leather, you are legally agreeing to our terms & conditions. Last updated Oct 5, 2020.
For any project that has been entered into our system and subsequently asked for return for any reason is subject to a $15 ‘destocking’ fee, which covers the cost of processing fees and our time.
Our timeline is always an estimate. Projects may be returned a few days before or after the estimated date with the exception of projects who paid a rush fee. If your project needs to be returned for a certain date & you didn’t let us know, please contact us to update your file. Rush fees may apply.
All our work comes under a limited warranty.
All our sewing on motorcycle & BDSM leathers is done with industry standard double-bonded 69 thread with a double stitch for ultimate strength. None of our work is guaranteed to withstand a motorcycle crash, partial or full weight suspension, or rough treatment. BoundAries Leather is not responsible for any injury or death caused by the use/misuse of products falling under our service.
For all minor defects (popped stitches, failed rivets, ect) we will happily repair the item. Please note, we ask customers to pay one-way shipping on items for re-repair.
For all redyes, we guarantee a sealed finished item. If your item is rubbing off color, please bring it back and we shall re-apply extra coats of our sealant (resolene). We DO NOT guarantee an even color distribution (due to the unique nature of leather, and particularly with non-black redyes) or a perfect level of ‘shine’.
For items that were mis-altered (too large, too small), we apologize. This is an extremely rare occurrence. We do will our best to rectify the alteration to the best of our abilities.
For any item where the work is considered unsatisfactory by the customer but passes our professional standards, BoundAries Leather has the right to determine the best solution. Work that has been completed must be paid for and the industry standard for unsatisfied customers is to return either the full amount or the item, but not both.
Repairers Lein / Unpaid Accounts:
All items must be paid in full before being returned. BoundAries Leather reserves the right to hold items until they are fully paid under the Repairers Lein Act. We will hold the items for 90 days, give multiple notices of payment due, and eventually donate or sell the item in question.
We happily hold an item for pick-up for 90 days. If an order is unclaimed after 90 days, and multiple notices, that item is subject to be donated or resold by BoundAries Leather. Please pick up your items!
BoundAries Leather is not responsible for items lost or damaged in the mail. We default ship all our items with tracking, unless specified. Please note, the cheapest US shipping (US Air Small) does not come with tracking. For items lost in the mail, we offer to remake the item at wholesale pricing.
Personal information is required to access our services. Name, e-mail, phone number and a shipping address are all stored on our intake software Geelus or Etsy. We do not store credit card information. BoundAries Leather agrees to not share personal information (unless legally required to). We are not responsible for information lost due to internet hacking.
BoundAries Leather and its original content, features and functionality are and will remain the exclusive property of Ariss Grutter and its licensors. BoundAries Leather is protected by copyright, trademark, and other laws of Canada, the United States and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Ariss Grutter aka BoundAries Leather.